About Me

Delainey smiling in front of brick wall. She is wearing a floral top, glasses, and she has red hair.

Howdy- My name is Delainey Alexander, and I am a Texas-based Lead Product Manager who views product development through the lens of the Customer Journey. My goal is to provide a frictionless experience for our customers by embodying integrity and advocacy in all of the work I deliver. I specialize in connecting the dots between highly technical solutions and mapping them to attainable results that can be quantified by the business. I thrive in a collaborative environment where I can gather valuable feedback from a variety of experts to provide the business with the information needed to make smart business decisions.

Top Professional Skills

  • Strong communication skills (spoken, visual, and written).
  • Experience with Scope Ownership and Management throughout the IT Lifecycle
  • Proficient in gathering and writing robust business requirements and rules.
  • Experience with working in an agile environment, specifically SAFe.
  • Experience with defect management and testing processes in various environments.
  • Proficient in the creation of swimlane diagrams for process flows and dependency mapping.
  • Proficient in Tableau for creating data visualizations.
  • Vast knowledge of scope management products: Jira/Azure DevOps/Quickbase for workflow and scope management, Bitbucket for artifact management, and Confluence for knowledge repository.
  • Experience using Git commands to manage central repository.
  • Experience managing workflows: creating stories, epics, issues.
  • Proficient in creating SharePoint sites for various initiatives.
  • Strong understanding of IT lifecycle and UX principles.

Education

Spring 2021 – MA Technical Communication, Texas State University

Spring 2019 – BS Speech and Hearing Sciences with Minor in English, Lamar University

Professional Courses

  • UX and Usability Research (5313)
  • Studies in Rhetorical Theory: History of Rhetoric (5383)
  • Digital Media Theory and Design (5313)
  • English Studies Practicum (5372)
  • International Technical Communication (5314)
  • Scientific and Medical Rhetoric and Writing (5313)
  • Digital Video Editing and Production for Technical Communicators (5314)
  • Editing the Professional Publication (5312)
  • Technical Editing (5313)
  • Foundations of Technical Communication (5311)
  • Writing Across Cultures (5310)
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